March 2025
How to Choose a Solar Company in Connecticut: 7 Questions to Ask
Updated August 2026 with the latest rates and program details from PURA, Eversource, and state program filings.
Thesis: in a region where solar arrangements can lock for 20 years, choosing the company matters more than choosing the panel — and seven questions will separate the good ones fast, whether you're in Connecticut or Massachusetts.
The 7 questions to ask any solar company
- 1. Who actually installs the system? Ask who pulls the permits and puts panels on the roof, and what their track record looks like.
- 2. Which program — and why? In Connecticut, RRES makes you choose a tariff that's locked for 20 years: for 2026, Buy-All pays a fixed $0.3289/kWh, while Netting credits at retail but carries a new $0.0402/kWh production charge for 2026 applicants. In Massachusetts, it's net metering. A company that can't explain which fits your home hasn't done the work.
- 3. What are the warranties — exactly? Get equipment and workmanship warranties in writing, with years and coverage spelled out. Batteries range from 10-year (Tesla) to 15-year (FranklinWH) warranties — the difference matters.
- 4. What will my rate be, and does it change? A locked, predictable rate is the whole point. Escalators should be explained, not buried.
- 5. Can I read your reviews? Not testimonials on a brochure — live Google reviews with names and dates.
- 6. Who do I call after the install? The answer should be a local human, not a national call center.
- 7. Will you tell me if solar doesn't make sense for my home? The right company's answer is yes — and they can point to times they've said it.
One more flag for 2026: any company still promising the 30% federal tax credit is quoting a program that expired December 31, 2025. Ask us all seven questions — we built New England Energy Solutions to answer every one of them well, and our 100% positive reviews are the receipts.